relationship-building
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Extreme Facilitation: Guiding Groups Through Controversy and Complexity by Suzanne Ghais
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Never Eat Alone: And Other Secrets to Success, One Relationship at a Time by Keith Ferrazzi, Tahl Raz
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The IAF Handbook of Group Facilitation: Best Practices from the Leading Organization in Facilitation by Sandi Schuman
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The Secrets of Facilitation: The SMART Guide to Getting Results with Groups by Michael Wilkinson