Extreme Facilitation: Guiding Groups Through Controversy and Complexity by Suzanne Ghais
Extreme Facilitation picks up where other books on the topic leave off to present a revolutionary method that helps large, unwieldy, adversarial, and apparently dysfunctional groups achieve consensus and reach objectives on divisive and wp-contentious issues no matter how long the group has been struggling. Throughout the book, expert facilitator Suzanne Ghais shows how extreme facilitation – which puts the emphasis on creativity, flexibility and customization – can change how group members interact with one another and how participants view the issues even in the most challenging and exceptionally difficult situations. Extreme Facilitation covers the preparatory phases of the process, including assessment, convening and contracting. Ghais also offers vital information on process design and tips for handling situations that many facilitators find particularly challenging.
Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty by Patrick Lencioni
Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients.
The IAF Handbook of Group Facilitation: Best Practices from the Leading Organization in Facilitation by Sandi Schuman
Sponsored by the International Association of Facilitators, The IAF Handbook of Group Facilitation offers the need-to-know basics in the field brought together by fifty leading practitioners and scholars. This indispensable resource includes successful strategies and methods, foundations, and resources for anyone who works with groups. The IAF Handbook of Group Facilitation provides an overview of the field for new and aspiring practitioners and a reliable reference for experienced group facilitators, including chapters on
Creating positive ongoing client relationships
Building trust and improving communications
Facilitating group brainstorming sessions
Drawing out the best in people
Developing a collaborative environment
Designing and facilitating dialogue
Managing conflicting agendas
Working with multicultural groups
Understanding virtual meetings
Facilitating team start-up
Assessing group decision processes
Building expertise in facilitation
Reviewing core facilitation competencies
Modeling positive professional attitudes
The Secrets of Facilitation: The SMART Guide to Getting Results with Groups by Michael Wilkinson
One of the single most powerful processes is the ability to successfully lead a group to an impactful, actionable outcome. In The Secrets of Facilitation, Michael Wilkinson combines his proven facilitation techniques and approaches with a keen strategic and business sense to consistently produce performance-based results.
The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches by Roger Schwarz
The Skilled Facilitator is a resource that offers consultants, facilitators, managers, leaders, trainers, coaches and anyone that works within the field of facilitation, the tools, exercises, models and stories that will help them develop sound responses to a wide range of challenging situations. The book spans the full scope of the successful Skilled Facilitator approach and includes information on how to get started and guidance for integrating the approach within existing organizational structures and processes.